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Jw Marriott Hotel Macau, Macau

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From151US$ /night
Check-in
25Nov2024Select date
Check-out
26Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Baia Da Nossa Senhora Da Esperanca, Macau, China, 00000

JW Marriott Hotel Macau stands within the vibrant Galaxy Macau complex, offering a blend of luxury and leisure. This 5-star hotel features direct access to the award-winning Grand Resort Deck, known for its exceptional aquatic adventures. Located in Cotai, a hub of nightlife and entertainment, the hotel provides an excellent base for exploring Macau's attractions.

Location

Situated in Cotai, JW Marriott Hotel Macau is conveniently located near several of Macau's key attractions, including the historic Ruins of St. Paul's. Guests can reach local sights and neighborhoods within a 10- to 15-minute drive. The hotel provides easy access to public transportation and has on-site parking available.

Rooms

The hotel boasts 1,015 elegantly designed rooms and suites, each offering panoramic views of either the Grand Resort Deck or Cotai Macau. Guests can enjoy modern amenities such as floor-to-ceiling windows, premium bedding, and 24-hour room service. Thoughtful touches include pillow menus and laptop-friendly workspaces, ensuring comfort for all travelers.

Eat & Drink

Culinary experiences at JW Marriott include a diverse selection of on-site restaurants. Urban Kitchen provides an international buffet in a vibrant atmosphere, while Man Ho offers traditional Cantonese cuisine. The Lounge serves international tapas and light meals, presenting guests with various dining options throughout their stay.

Leisure & Business

The hotel features extensive leisure amenities, including the Grand Resort Deck with the world's longest river ride and a children’s zone. Guests can also relax at the ESPA spa or the fitness center. For business travelers, there is over 49,000 square feet of versatile venue space, including an opulent Grand Ballroom for meetings and events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe 2 Double Beds City View
Max:
2 persons
44 m² 
Bed options:
2 King Size Beds
City view
Shower
Coffee machine
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Premier King Resort View
Max:
2 persons
50 m² 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Deluxe King City View
Max:
2 persons
44 m² 
Bed options:
1 King-size bed
City view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Macau 2.0 km
Airports
Macau International (MFM) 4.3 km
Macau (XZM) 7.9 km
Bus
Bus stop 4.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Free airport shuttle
  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Water slides
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Aqua park
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Baia Da Nossa Senhora Da Esperanca, Macau, China, 00000
Map view
Baia Da Nossa Senhora Da Esperanca, Macau, China, 00000
Nearby
Casino
The Venetian Macao
590 m
Museum
The Taipa Houses Museum
590 m
Museum
Museum of Taipa and Coloane History
590 m
Church
Church of Our Lady of Carmel
590 m
Avenida de Carlos da Maia
Carmo Hall
590 m
Largo Camoes Taipa Village
Pak Tai Temple
590 m
Mazu Temple
Macau Matsu
590 m
Avenida de Carlos da Maia
Carmel Garden
590 m
Rua Gov Tamagmin Barborsa
Tin Hau Temple
590 m
Macao
Dra. Laurinda M. Esparteiro Garden
590 m
s/n Estrada da Baia de Nossa Senhora da Esperanca
Macau musicals
590 m
Macao
Venetian Macau Limited
590 m
Casino
The Venetian Casino
590 m
Avenida da Praia
Casa de Nostalgia
590 m
R. Gov. Tamagnini Barbosa
Vila da Taipa
590 m
Macao
Vila da Taipa Historical Center Archway
590 m
Restaurants
Man Ho Chinese Restaurant
10 m
1/F
The Lounge
0 m
G/F
The Ritz-Carlton Bar & Lounge
120 m
51/F
Pool Bar
20 m
3/F
The Ritz-Carlton Cafe
170 m
Estrada da Baia da Nossa Senhora da Esperanca The Ritz-Carlton
81/2 Otto e Mezzo Bombana
210 m
No.1031
Lai Heen
560 m
51/F The Ritz-Carlton
The Apron
580 m
Shop G108
Dean & Deluca
580 m
Shop G107

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
convenient location
thoughtful room amenities
service improvement needed
limited dining quality
8.2/10
Great
Rooms
8.7
Location
8.3
Service
8.4
Dining
7.8
Guest reviews
8.2/10
based on 15 reviews
8.6
8.6/10based on 365 reviews
Carol
United States, June  2024
7.8/10

Staying at the hotel was a memorable experience. The rooms were spacious and provided stunning views of the Galaxy Resort and the city. The walk-in shower was a delight with ample water pressure. However, there were some issues with confusion about breakfast charges during check-out. The location was superb, offering easy access to the vibrant Old Taipa Village and boasting exceptional service from Gloria. The dining options were somewhat limited compared to other 5-star hotels I have visited.

Rooms
9.0
The rooms, from a deluxe room to an executive suite located on the 31st floor, specifically room 31256, offered breathtaking views of the Galaxy Resort, the Grand Resort Deck, and the city. The walk-in shower was fantastic with great water pressure.
Service
8.0
The staff was nice and accommodating, especially when changing rooms. However, there was some confusion during check-out regarding breakfast charges. The overall service, including room service, concierge, and more, was kind and helpful.
Location
8.0
The hotel's location was excellent for exploring the Old Taipa Village and being in the center of all the action in Macau. The only downside was the long queues for transportation, limiting the access to taxis.
Dining
7.0
The dining experience offered limited options, especially for breakfast, despite the high standard expected from a 5-star hotel. The Italian pasta was a standout dish.
Facilities
7.0
The hotel's facilities were good, but there were some issues with the availability of essential items like cups for coffee and hot water for tea. The separation of the bedroom with pocket doors was a thoughtful design touch.
Kathryn
United Kingdom, March  2024
8.2/10

I had a pleasant stay at this hotel. The rooms offer an amazing view and are clean. The location is convenient for exploring the Taipa and Coloane areas, with top-notch shops and restaurants nearby.

Rooms
9.0
The rooms are amazing, clean, and offer a nice resort view.
Service
7.0
The service could be more enthusiastic and helpful, lacking the expected hospitality of a 5-star hotel. However, amenities like room service and airport shuttle are available.
Location
9.0
The hotel's location is very convenient for exploring Taipa and Coloane, with excellent shops and restaurants around. It's adjacent to the Galaxy casino and offers easy access to the wonders of the area.
Dining
8.0
The dining experience was nice with fresh farm-to-table products. There are various food options available from evening until late.
Facilities
8.0
The facilities at the hotel are top of the class, with easy access to shops and dining options. However, some minor confusion may arise regarding self-service for hot beverages.
James
United Kingdom, February  2024
7.8/10

I absolutely loved my stay at this hotel! The rooms were not only clean and comfortable but also filled with thoughtful touches like hand sanitizer and wet tissues. The electric curtains were a real treat, and the smart functional solutions made my stay even better. However, some service aspects could be improved, such as training the staff to uphold the prestigious reputation of the hotel. The location was convenient, nestled near Taipa Village and within a complex shared with other hotels, making exploration easy. The dining options, though limited, still offered a variety that catered to different tastes. Overall, a great value for money stay with minor areas for enhancement.

Rooms
9.0
The rooms were spacious, clean, and thoughtfully equipped with smart solutions.
Service
7.0
The staff was friendly and welcoming, although some aspects of service could be better.
Location
8.0
The location was excellent, with easy access to Taipa Village and convenient amenities.
Dining
7.0
Although the dining options were varied, there is room for improvement in quality.
Facilities
8.0
The facilities were up to standard and complemented the overall stay.
convenient location
service improvement needed
Desmond
United Kingdom, February  2024
9.4/10

Staying on the Executive floor was amazing with huge rooms featuring a beautiful living room and a separate cinema room. The distance from the lift lobby added to the exclusivity of the experience. The service was outstanding, especially with Cecily at the reception counter who took care of every detail. The hotel's location offers convenient access to Macau's attractions, including the historical Taipa and Coloane areas. The dining experience was exceptional, offering a wide range of choices. The facilities were top-notch, adding to the overall luxurious stay.

Rooms
9.0
The rooms on the Executive floor were spacious and beautifully designed.
Service
10.0
The service was exceptional, especially Cecily at the reception counter who was attentive to every detail.
Location
9.0
The hotel's location is ideal for exploring Macau's wonders, including the historical Taipa and Coloane areas. It is also close to other hotels and casinos, making it a convenient choice for travelers.
Dining
9.0
The dining experience was fantastic with a wide variety of choices available, including options in the Galaxy mall complex.
Facilities
10.0
The hotel offers top-notch facilities to ensure a comfortable and luxurious stay.
John
United States, January  2024
9.0/10

The hotel offers clean and comfortable rooms, with a professional and helpful service team. The prime location near the old Taipa village enhances the stay, although it may be distant from some main attractions. Dining delights with a superb selection, complemented by top-notch facilities.

Rooms
9.0
The room was so comfortable and had plenty of space to enjoy the night.
Service
9.0
The service was very professional and attended to all our requests.
Location
8.0
The highlight of our trip was the prime location near the old Taipa village, a famous spot in Macau, offering a warm and spacious living area.
Dining
10.0
Dining was superb with an amazing selection of delicious foods.
Facilities
9.0
The facilities were top-notch and greatly enhanced the overall experience.
Thomas
United Kingdom, January  2024
8.8/10

I absolutely loved my stay at the hotel. The rooms were beautifully decorated, and the facilities were top-notch. The service was exceptional, although there could be more enthusiasm from the executive club. The location was fantastic, with easy access to the old Taipa village. The dining options were varied and satisfying. A truly enjoyable experience!

Rooms
9.0
The rooms were great with all the modern decoration and facilities.
Service
9.0
The service was excellent and very accommodating.
Location
8.0
The location is a bit far from other hotels and casinos, but so much fun with Yasmine being very helpful at the front desk.
Dining
8.0
The dining experience had a really good selection, one of the best I've had.
Facilities
10.0
The hotel offers spectacular facilities like the Grand Resort Deck. Everything was top-notch.
modern facilities
far location
Matthew
United Kingdom, January  2024
8.6/10

The hotel offers large and luxurious rooms that can accommodate a large number of guests and are equipped with everything needed for a pampering stay. The service is excellent and very accommodating, with a proactive and professional staff. The location is convenient, close to popular spots and attractions. The dining experience is good with a variety of food choices. The facilities are top-notch and well-maintained.

Rooms
9.0
The rooms are huge, clean, and have all the amenities needed for a comfortable stay.
Service
9.0
The service is top-notch, with attentive and proactive staff ready to assist with any needs.
Location
8.0
The location is convenient, close to famous travel spots and attractions.
Dining
8.0
The dining experience offers a good variety of food choices to enjoy.
Facilities
9.0
The facilities are impressive and well-maintained to enhance the overall stay.
Lisa
United Kingdom, January  2024
8.8/10

The hotel had a bit of delay with our room but overall our stay was lovely. The rooms were beautiful but on the pricey side, especially during peak season. The water park view was a nice touch. The service was exceptional, everyone from housekeeping to the concierge was very helpful and worked hard to make our stay enjoyable. The location was convenient in a large shopping mall with luxury stores and easy access to transportation around town. The dining experience was excellent with a good variety of Western and Chinese choices. A five-star experience overall.

Rooms
8.0
The rooms were lovely and beautifully decorated.
Service
9.0
The service was outstanding, everyone went out of their way to assist us.
Location
9.0
The location was perfect for our needs, with convenient access to transportation and luxury shops.
Dining
9.0
The dining experience was excellent with a good selection of Western and Chinese dishes.
Facilities
9.0
The facilities were of high quality and well-maintained.
Convenient Location
Expensive Rooms
Keith
United States, November  2023
7.4/10

Staying at this hotel was a mixed experience. The rooms were clean and spacious, located at the far end from the elevator, which I actually appreciate. The service was top-notch, with professional staff going out of their way to ensure a safe and clean experience. The location varied from down-to-earth to upscale, but there were some confusion and communication issues. The dining experience was very crowded during the promotion period. Overall, the facilities were decent, but not exceptional.

Rooms
8.0
The rooms were clean and spacious.
Service
9.0
The service was ensuring a safe and clean experience, with professional staff.
Location
7.0
The location varied from down-to-earth to upscale, but there were some communication issues.
Dining
6.0
The dining experience was very crowded during the promotion period.
Facilities
7.0
The facilities were decent.
Stephen
United Kingdom, August  2023
7.0/10

The hotel offers excellent rooms but lacks sufficient lockers. The service is overall good but somewhat lacks the expected hospitality of a 5-star hotel. The location is convenient with complete facilities, although there is ongoing construction. The dining options are pricey compared to other buffet experiences. The facilities are well-equipped but have room for improvements.

Rooms
8.0
The rooms are excellent and comfortable, though there is a need for more lockers.
Service
7.0
While the service is good, there seems to be a slight lack of the expected 5-star hospitality.
Location
7.0
The location is convenient with complete facilities but is undergoing construction.
Dining
6.0
The dining experience is expensive compared to similar buffet options.
Facilities
7.0
The hotel offers well-equipped facilities that could use some enhancements.
Helen
United Kingdom, August  2023
8.8/10

Staying at the executive suite in this hotel was an amazing experience, the best I've had in Macau. The rooms were great and very comfortable, even though I stayed in a smoking room. The service was polite, charming, and beyond belief, especially at Breeze Cafe. The location allowed me to walk by the old Taipa Village, a famous travel spot in Macau. The dining options offered a lot of choices and were delicious. The facilities were top-notch, making my stay even more enjoyable.

Rooms
9.0
The executive suite was amazing and provided a great level of comfort.
Service
9.0
The service was very professional and accommodating, especially at Breeze Cafe.
Location
8.0
Walking by the old Taipa Village was a memorable experience, even though some clients seemed confused about certain amenities.
Dining
9.0
The dining options offered a wide variety of delicious choices, making every meal enjoyable.
Facilities
9.0
The facilities were excellent and added to the overall luxury of the hotel.
Great location
Confusion over amenities
Mick
United Kingdom, August  2023
9.0/10

I absolutely loved my stay at the hotel! The rooms were clean and comfortable, facing the hotel pool/water park, giving me a non-smoking room as requested during my check-in. The service was fantastic, especially Cecily at the reception counter who was extremely friendly and helpful. The location was perfect, allowing me to easily walk to the old Taipa village, a famous travel spot in Macau. The dining experience was top-notch with a great selection and high-quality food. The facilities were excellent, making my stay even more enjoyable.

Rooms
9.0
The rooms were great, facing the hotel pool/water park and perfectly non-smoking as requested.
Service
9.0
The service was exceptional, especially Cecily at the reception counter.
Location
10.0
The hotel's location is ideal, allowing easy access to the old Taipa village and being part of a complex of six hotels.
Dining
8.0
The dining experience was superb, with a really good selection and high-quality food.
Facilities
9.0
The facilities were top-notch and added great value to my stay.
Great location
Confusion with amenities
Harriet
United States, August  2023
8.6/10

My stay at the hotel was delightful. The rooms were spacious, modern, and well-decorated, offering a comfortable stay. The location was convenient, allowing easy exploration of the surrounding areas. However, some confusion among guests regarding certain services was noted, and additional fees for certain facilities were considered overpriced.

Rooms
9.0
I had a lovely stay in the spacious and well-decorated room with all modern facilities.
Service
8.0
The service was excellent, with friendly staff ready to assist with any needs.
Location
8.0
The hotel's location in a large shopping mall with luxury stores was convenient for exploring nearby attractions.
Dining
9.0
The dining experience, particularly at Urban Kitchen, offered a variety of Western and Chinese choices, making it a must-visit.
Facilities
9.0
The hotel's facilities were top-notch, providing all the necessary amenities for a comfortable stay.
convenient location
confusion among guests
Jon
United Kingdom, June  2023
7.6/10

The hotel offers spacious and beautifully decorated rooms with high-tech amenities, though pricing can be higher during peak seasons. The service is generally friendly and efficient. The location provides easy access to various attractions, despite ongoing construction. Dining options vary in quality and price. Overall, the facilities are well-equipped and functional.

Rooms
8.0
My room was spacious, beautifully decorated, and very clean, equipped with advanced amenities like an automated toilet and TV screen in the bathroom mirror.
Service
7.0
The service was friendly and efficient, though ordering drinks and food could be a bit inconvenient at times.
Location
9.0
The hotel's location is great for exploring the city with easy access to major attractions, malls, and transportation options.
Dining
6.0
The dining experience varied in quality and price, with some dishes falling short of expectations.
Facilities
8.0
The hotel facilities are well-equipped, though some improvements could be made in certain areas.
George
United States, May  2023
8.4/10

I absolutely loved my stay at the hotel! The room I had was so huge, clean, and well-equipped with everything I needed to pamper myself, although there was a wet stain on the carpet that emanated a strong smell of sickness. Upgrading to the exec suite was totally worth it; the suite was amazing.

Rooms
9.0
My non-smoking room was spacious, clean, and had everything I needed to feel pampered.
Service
9.0
The staff provided top-notch hospitality, just like you'd expect from a 5-star hotel.
Location
8.0
I enjoyed walking by the old Taipa village, a famous travel spot in Macau, and the thoughtful layout of the room with pocket doors on both sides added a nice touch to the experience.
Dining
7.0
The dining experience was decent, with standard quality. I particularly enjoyed the healthy salads.
Facilities
9.0
The facilities were excellent, and the hotel offers a range of services like room service, laundry, and a free shuttle, providing great value for the money.
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Rooms and Guests2 Guests, 1 Room